Privacy Policy
Effective Date: 1 September 2023
Invictus Legal respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and applicable laws in New South Wales (NSW). This Privacy Policy outlines how we collect, use, disclose, and store your personal information through our website: https://www.invictuslegal.com.au/.
1. What Information We Collect
We may collect the following types of personal information:
- Your full name
- Contact details (email, phone number, address)
- Details of your legal matter
- Information you provide via our online forms
- IP address, browser type, and device information when you visit our website
- Any other information you voluntarily provide during correspondence
We do not collect sensitive information unless it is reasonably necessary for our services and you have consented to its collection.
2. How We Collect Your Information
We collect personal information:
- Directly from you when you complete online forms, send us emails, or speak with us over the phone
- Through automated technologies when you browse our website (e.g. cookies, analytics tools)
- From third parties, where you have authorised us to do so or as permitted by law
3. Use of Personal Information
We use your personal information for the following purposes:
- To provide you with legal advice and services
- To respond to your inquiries and communications
- To maintain internal records and manage our client relationships
- To comply with our legal and regulatory obligations
- To improve our website and services
4. Disclosure of Personal Information
We may disclose your personal information:
- To our staff and legal practitioners involved in your matter
- To third-party service providers such as IT support, cloud storage, or marketing platforms
- Where required or authorised by law (e.g. court orders, regulatory requests)
- With your consent or direction
We do not sell or trade your personal information to third parties.
5. Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure technology, internal policies, and data protection procedures to ensure confidentiality.
However, no data transmission over the internet can be guaranteed to be fully secure. You provide information to us at your own risk.
6. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if you believe the information is inaccurate, out-of-date, or incomplete.
To make such a request, please contact us using the details below.
7. Cookies and Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to collect statistical data and enhance user experience. This may include data such as page views, traffic sources, and time spent on the site. You can disable cookies in your browser settings, although this may affect website functionality.
8. Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We recommend you review their privacy policies independently.
9. Privacy Complaints
If you believe we have breached your privacy or mishandled your personal information, you may lodge a complaint with us. We take all complaints seriously and aim to respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
10. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:
Invictus Legal
Website: www.invictuslegal.com.au
Email: admin@invictuslegal.com.au
Phone: 02 8553 0500
Address: 216 Marrickville Road, Marrickville NSW 2204